Gifts Created with Love

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Terms and Conditions

Personalised Orders

With personalised orders, we endeavour to have these made as quickly as possible but there could be a short wait due to corresponding with the relevant crafter and their timing. We will keep you updated with how the process is going as often as possible.

Delivery and Shipping

Here at Crafty Comforts, we aim to process your orders as quickly as possible. If items you order online are currently in stock, they will be able to be sent out immediately. We do have a fairly quick turn around on made-to-order items, but due to various time constraints with our stockists, this could be as long as 14 working days. We will keep you updated as often as possible throughout orders. If you require an order for a specific date, please email us and we will do our best to accommodate your needs. We currently only ship orders within the UK.

Item Descriptions

All of our items are described as accurately as possible. Please note that as everything is handmade, everything is unique, so you may find a slight alteration on the design in the photos.

Returns Policy

Please contact us within 7 working days if, for any reason, you are unhappy with your item/s, we will endeavour to resolve any problems. Personalised and custom orders are non-returnable.

 Contact our gift shop to learn more about our terms and conditions.

 Proudly Serving Customers throughout the UK

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